Protecting your privacy and in particular your personal data is very important to us. Subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices wherever we provide the Service. We comply with the applicable data protection and telecommunications legislation when processing personal data.
The processing for which your data are being collected is intended to allow the provision of the Service subscribed by you, to facilitate the communication by electronic means and or to allow us develop future or enhanced services. Such purposes are further described below.
Personal Information and Aggregate Information
When you visit our website or use our Services we save or need to save various types of information. We may collect and process the following personal data: your name, your email address, the MAC address, the date and time of your access to the Services and of your termination of a session, data consumption on each transaction/connection to the Services, the venue of your access, your user name used to gain access to the Services if you are an employee at the venue, the venue where a prepaid card is sold or obtained and the venue where it is used (“Personal Information”).
We also collect information automatically about your use of the Service (“Aggregate Information”). This information includes your browsing patterns on our website. Any information of this kind is only used in aggregate form and none of the data includes any information that would enable you or any other individual to be identified. We use information in its aggregate form to monitor usage of the Service and review product demand as an aid to future development. We sometimes share this anonymous information with carefully selected third parties working with us to provide the Service.
Use and Security of Personal Information
We collect Personal Information in order to provide the Services requested by You, (including providing customer support, resolving disputes, collecting fees, comparing information for accuracy and information security purposes, verifying your identity) and in order to comply with legal requirements under applicable law such as data retention and interception obligations. We collect, process and use your Personal Information only if, to the extent and for as long as it is necessary to provide the Services or PortaLinks is required to do so under applicable law. We keep your Personal Information for a certain minimum period (depending on jurisdiction) but not to retain it beyond what is reasonably necessary. PortaLinks will not use your Personal Information for other purposes than providing the Services or in any other way than described above without your unambiguous prior consent thereto. We neither rent nor sell your personal information to anyone. You will not receive from us any commercial solicitations.
If and to the extent it is necessary for the provision of the Services, PortaLinks may transfer your Personal Information to, and your Personal Information will be collected, processed and used by, other companies of the PortaLinks group (subsidiary and associated companies of PortaLinks) or third parties (such as your PortaLinks Agent), however, in each case only if, to the extent and for as long as permitted under applicable law. Otherwise, will not disclose your Personal Information to any third party unless we are reasonably requested by law enforcement or where we need to disclose to a supplier in order to provide the Service.
We use industry-standard Secure Socket Layer software to protect the security of your personal information during transmission, which encrypts the information you input.
We provide physical and technological barriers to our storage of Personal Information and limit access to employees who need your information to assist you. Accordingly your Personal Information will be accessed and or used by the following categories of recipients: Customer Care, Network Operations Center, Marketing and System Administration.
Business relations with third parties
The Service integrates third party information directly and by links. PortaLinks does not have influence over the way in which the providers of linked websites make use of the information shown on these pages. If you have any questions in this respect, please contact these other companies directly. We are not responsible for the content of these sites or for ensuring that they comply with the data protection regulations.
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